Privacy Policy for AllyCare

Last Updated: 08-04-2025

1. Introduction

Welcome to AllyCare. We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly. This policy outlines how we collect, use, disclose, and protect your information when you use our app and related services.

2. Information We Collect

We collect the following types of information:

a. Personal Information
Full name
Phone number
Email address
National Identification Number (NIN), Bank Verification Number (BVN)
Date of birth
Residential address
Next of kin (where required)

b. Financial Information
Bank account details
Transaction history
Amounts locked, interest earned, and payout records

c. Insurance-Related Information
Health information (as required for insurance eligibility)
Insurance policy selections and claims (where applicable)

d. Device & Usage Information
Device ID
IP address
Operating system
App usage logs (e.g., last login, time spent in-app)

3. How We Use Your Information

We use your information to:

1. Create and manage your account
2. Process fund locking and withdrawals
3. Provide you with health insurance benefits
4. Enable insurance purchase and claims processing
5. Communicate updates, offers, or important notices
6. Improve app performance and user experience
7. Comply with legal and regulatory obligationsM

4. How We Share Your Information

We do not sell your personal data. However, we may share your information with:

1. Insurance providers: to enable insurance services
2. Financial partners: to process interest payouts and locked funds
3. Regulators: if required by law or for anti-fraud measures
4. Service providers: for hosting, analytics, or customer support
5. All third-party partners are required to keep your data secure.

5. Data Security

We implement industry-standard encryption and security measures to protect your data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

1. You have the right to:
2. Access or update your personal information
3. Request deletion of your account and data
4. Withdraw consent for data processing
5. File a complaint with a data protection authority (if applicable)

7. Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.

8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted within the app and/or on our website.

10. Contact Us

If you have any questions or concerns, contact:

AllyCare Email: [email protected]